FAQs

How long will it take for my Bluze order to arrive?

All orders are shipped out within 1-2 business days and arrive within 5-7 business days from the time they are shipped. Orders to India take 1-2 weeks to arrive.

We will inform you via email once your order has been shipped.

What are your shipping fees?

For items shipped to India, Singapore and Malaysia, standard shipping is complimentary for all orders. For other countries, we offer flat shipping rates and free shipping with a minimum order value, as follows. 

United States - US$15, free for orders above US$150
United Kingdom - £10, free for orders above £120
Australia - A$15, free for orders above A$200

Do you ship worldwide?

We currently ship to India, USA, UK, Australia, Singapore and Malaysia. We are always looking to add more countries so if you do not see your country on this list, drop us a line at contact@bluze.co and let us know you want Bluze! We will do our best to fulfil your order.

What if I don't see my size available?

Reach out to us via email at contact@bluze.co or via our Instagram DMs @bluze.official to let us know which size and style you are looking for and we will help you as best we can! 

What payment methods are accepted?

We accept a wide variety of online payment methods such as credit, debit cards, ewallets, GPay, Apple Pay, Net Banking, UPI and Paytm. Please head to the checkout page once you've added your items to cart to see the full list of payment options. 

How do I return an item? 

Contact us via the 'Contact' page on our website with your order number and email address. Let us know which item you wish to return.
You will get a confirmation email with the shipping guidelines once the return request is approved. Please note we reserve the final right on whether returns are accepted.

Which items are refundable?

You can return your items within 14 days of receipt of your shipment.
Items must be in original condition and in the original packaging.
Clothing must be unwashed and unworn. Please note we reserve the final right on whether returns are accepted and deemed eligible for a refund.

Are there any charges for returns?

Original shipping charges are non-refundable.
You are responsible for the charges of the return shipping.

How do I determine my size for Bluze items?

Please refer to our 'Size & Fit' page.